Paying, delivery and returns.

Zelle, or cash if you collect. Put your order reference in the Zelle memo.

Payment details only come in your chat with us, from +1 602-513-9151. A request from any other number, or by email, is not us.

We agree a collection time with you when we confirm your order, and send the address then. You see the piece before you take it.

We quote shipping and tax before you pay. If it is more than you want to pay, say so and nothing happens.

In-stock pieces ship tracked within a few days of payment, and the tracking number comes in your chat. Need it by a date? Tell us when you order.

Ordering a large quantity? Message us first and we’ll tell you how long — start here.

Free any time before it ships or you collect it, including any deposit. Just reply in your chat.

Send a photo within 7 days of it arriving. We replace it or refund it — your choice.

A shipped order that arrived as described cannot be returned. Before you order, ask for more photos or a measurement and we will send them.

Check it when you collect. If anything is wrong, do not take it and nothing is charged.

A fault you could not see at the time? Send a photo within 48 hours and we replace or refund it.